Sonance Lab

Inclusive Design

Accessibility Statement

Last updated: 2026

Our Commitment

Sonance Lab is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

WCAG Target & Conformance

Our target is full conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This standard covers four core principles: content must be perceivable, operable, understandable, and robust. Level AA addresses the most common barriers for users with vision, hearing, cognitive, and motor disabilities.

We test against WCAG 2.1 success criteria during design reviews, development, and before each major release. While we strive for full conformance, some third-party content or integrations may not yet meet this standard. We work with vendors to close those gaps.

Accessibility Features

  • Semantic HTML structure for screen reader compatibility
  • Keyboard navigable interface throughout the site
  • Alt text on all meaningful images
  • Sufficient color contrast ratios for readability
  • Resizable text without loss of functionality
  • Consistent and predictable navigation

Ongoing Improvements

We regularly review our website to identify and fix accessibility barriers. Our team is trained on accessibility best practices, and we incorporate accessibility into our design and development processes.

How to Report an Accessibility Issue

If you experience a barrier while using our site, we want to know so we can fix it. Please follow the steps below to help us resolve the issue quickly.

  1. Describe the issue. Tell us what you were trying to do and what happened instead.
  2. Include the page. Share the URL or page name where the barrier occurred.
  3. Note your setup. Let us know your browser, assistive technology (if any), and device type.
  4. Send it to us. Email your report to accessibility@sonancelab.com.

We aim to acknowledge every report within 2 business days and provide a meaningful update within 10 business days. If the fix requires more time, we will share an interim workaround and a timeline for resolution.

Feedback & Contact

General feedback on accessibility is also welcome. Reach us at accessibility@sonancelab.com or info@sonancelab.com. We will make every reasonable effort to address your concerns.